Coronavirus Resources & Actions

There are so many wonderful ways we are supporting each other in this crisis. Seniors and people with disabilities are not disposable, and we are here for each other!

Some important numbers to call if you need to know where to go for help:
SF Department of Disability and Aging Services: (415) 355-6700

Included on this resource page:

  • How to get help with immediate needs
  • Staying connected
  • Food
  • Pharmacy services
  • Economic support (utilities, unemployment, etc.)
  • Social Security/SSI
  • Tenant and homeowner protections
  • Home care resources
  • Where to find information on the coronavirus pandemic


Mutual Aid

SDA, Bay Resistance, and a variety of other community organizations have created a volunteer mutual aid network to help meet people’s needs during this time. To ask for support (for you or someone you know) or to offer support, fill out this form: If you have any issues with accessing the form, please call us at 415-546-1333.

Staying Connected:

Our friends at Community Living Campaign have an awesome list of fun activities you can do from home and resources in the community:

Social distancing does not have to mean social isolation! Maintaining contact with others is important for overall well-being. Below are a few free resources we recommend utilizing. Please share these resources with your neighbors.


There are a number of new and existing resources for food, both prepared meals and groceries.

Call the Department of Disability and Aging Services information and referral line, at (415) 355-6700 or (800) 510-2020. You may be eligible for emergency food delivery.

Food Bank resources

  1. Weekly Pop-up Pantries – temporary through April, no registration or ID necessary.
  2. Regular weekly pantry pickup – ongoing program (long-term resource). Application is done on-site, requires ID with current address, or ID with proof of current address, but requirement is flexible due to COVID-19 crisis.
  3. Weekly home-delivered groceries – ongoing program, must be 60+, meet income & other eligibility.
  4. Supplemental Food Program (aka monthly senior box) – ongoing program, must be age 60+ & meet income eligibility. Application is done on-site.
  5. CalFresh Application Assistance – we have a team specializing in eligibility screening and phone enrollments.

An interactive tool is available at

Senior Meal Sites are doing to-go meal pick up.

You might be eligible for Meals on Wheels delivered meals:


Several grocery stores have set aside times for ‘at-risk’ community

  • Albertsons/Safeway/Vons/Lucky/Andronicos (all Albertson’s company stores – check the link): At a minimum, the company will reserve every Tuesday and Thursday from 7 to 9 a.m. for those vulnerable shoppers who must leave home to obtain their groceries, unless otherwise locally mandated.
  • Bi-Rite: Hours are now 9:00AM – 8:00PM. Store is limiting the number of guests in the Markets at one time. You can also order online for pick-up in store or delivery – via instacart, but order in advance, it’s pushed out a week+
  • Canyon Market: As of 3/18/2020, every day from 7:00AM – 8:00AM is 65+ only, ALSO includes senior discount, effective through April 7th. General population is 8-9PM
  • Costco: Senior hours being established on specific days – so far, it looks to be different for each store. Approx Tuesday and Thursdays, 9-10AM. Please call your local Costco.
  • Trader Joes: As of 3/16/2020 hours are 9:00AM – 7:00PM
  • Target: Starting Wednesday (3/18/2020), the retailer will “reserve the first hour of shopping each Wednesday at stores nationwide for vulnerable guests,” Target said, adding it is “encouraging other guests to plan their shopping trips around this time frame.” All Target stores will close at 9:00PM. 
  • Other Avenues Food Cooperative: (3/17/2020) New guidelines to limit 25 people in the store at a time, queue outside, no more than 20 minutes per person
  • Mollie Stones: (3/13/2020) Same hours. Online delivery option looks available (instacart), but pushed out at least a week – order ahead of time.
  • Gus’s Market: (3/17/2020) Hours will be adjusted, to be announced. Limited number of people allowed in store (6 feet distance).
  • Rainbow Grocery: (3/17/2020) Customers line up outside the 13th Street entrance – 6 ft distances are marked. Starting 3/19/2020, everyday from 9:00AM – 10:00AM are reserved for 60+ and the more vulnerable population
  • Whole Foods: Starting Wednesday (3/18/2020), all Whole Foods Market stores in the U.S. and Canada will let customers who are 60 and older shop one hour before opening to the public.
  • Dollar General: Starting Tuesday, (3/17/2020), it is dedicating the first hour in its more than 16,000 stores in 44 states to help senior shoppers “avoid busier and more crowded shopping periods.” The retailer said in a tweet that it wasn’t “qualifying a specific age” for the set-aside time.


Pharmacy Delivery Services

CVS: CVS Pharmacy has waived delivery fees for prescription drugs amid the coronavirus outbreak.

Rite Aid: Rite Aid’s home delivery-service has also waived fees for eligible prescriptions.

Walgreens: Drugstore giant Walgreens announced on Friday it will waive charges for home delivery of prescription medicines.

Economic support

For help with rent or other short-term financial needs, Season of Sharing can help:

No Power and Water Shutoffs Due to Late Payments: San Francisco Public Utilities Commission (SFPUC) will no longer shut off water or power for delinquent payments during the City’s Local Emergency response to coronavirus. The California Public Utilities Commission has also prohibited utilities under its jurisdiction – energy, water, sewer, telecommunications – from disconnecting service for nonpayment during the COVID-19 pandemic.


Support for workers

OEWD: Workers impacted by COVID:

Social Security Administration Updates

If you get Social Security or SSI, please read these updates:

Updates on evictions/tenant protections

Suspension of All Evictions: The SF Sheriffs announced they will be postponing all evictions at this time. This is a step further than the eviction moratorium announced last week which stopped evictions who can’t pay rent due to coronavirus.

For more information about tenant rights or for tenant counseling in San Francisco, please see the Anti-Displacement Coalition or call the Housing Rights Committee at (415) 703-8644.

At the Federal Level. There is no national moratorium on evictions. For public housing tenants, the US Dept. of Housing and Urban Development (HUD) has provided “guidance” in a document that reiterates that if the tenants’ income decreases, they can apply for a reduction in their rent. There are no protections nationally for other tenants.


For Homeowners

HUD announced “relief” for homeowners on March 18. This action authorizes the Federal Housing Administration (FHA) “to implement an immediate foreclosure and eviction moratorium for single family homeowners with FHA-insured mortgages for the next 60 days.” The Federal Housing Finance Agency followed that with a directive to Fannie Mae and Freddie Mac “to suspend foreclosures and evictions for at least 60 days… [for] homeowners with an Enterprise-backed single-family mortgage.”


Keeping ourselves and our homecare workers safe

SDA worked with Hand in Hand to put out a guide Managing Attendants/Caregivers During the Coronavirus Crisis.

Hand in Hand also has a general guide for domestic employers

San Francisco IHSS Coronavirus Updates are here.


Getting clear information:

San Francisco has put out a simple, clear breakdown of SF Bay Area shelter-in-place (click here to read). Here’s more information about the shelter-in-place policy:

  • Across California, Governor Newsom has ordered a shelter-in-place.
  • Read the full text of the earlier San Francisco order.
  • Open Businesses: grocery stores, pharmacies, restaurants (for delivery only), and hardware stores.
  • Closed: virtually everything else.

Per the San Francisco Chronicle article on the Bay Area shelter-in-place order (emphasis added):

  • “The order falls just short of a full lockdown, which would forbid people from leaving their homes without explicit permission…People who are homeless are exempt from the order but encouraged to find shelter.”
  • “People can go outside — and in fact, outside activity is encouraged as long as it is alone or with close family, and keep six feet away from others.”
  • “Non-essential gatherings of any size are now banned, along with non-essential travel ‘on foot, bicycle, scooter, automobile or public transit.’”
  • Essential travel includes:
    • shopping for necessary supplies
    • accessing health care
    • providing aid to family and friends who need assistance
    • for non-residents, returning to their home outside the Bay Area.


Taking Action to Protect Our Communities During this Crisis

So far, community pressure and powerful organizing have already led to significant steps, including:

  • On March 13th, a halt to evictions in SF for nonpayment due to the pandemic: The order lasts for 30 days and can be renewed for an additional month. Once it ends tenants have six months to catch up.
  • On March 16th, Governor Newsom allowed local jurisdictions to halt evictions for non-payment of rent or foreclosure thanks to “a substantial decrease in household or business income.” The order’s protections will remain in effect until March 31.
  • PG&E has suspended shutoffs, as has SFPUC for water and electricity (see here and here).


If you have any resources to share, please send them to us so we can include them in future updates.

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